contact McLucien Is Toys

wondering when your order will arrive?

You can review your order by signing in to My Account or Order Tracking.

If you were unable to find your answer in the Help area of our website, select a topic below for more information. You will have the option to contact our Customer Service Department if the information does not answer your question.

• I have a question about an order I placed.
• I have a question about a return.
• I have a question about payment options.
• I have a question about promotional codes.
• I have a question about a Babies"R"Us Baby Registry.
• I have a general question about In Store Pick Up.
• I have a question about Rewards "R" Us.
• I have a question about Gift Cards.

How do I contact customer service?

Chat:

Availability is indicated by the green dot next to the Chat option. Chat agents are available to help you throughout the day with minimal down time. If Chat is not available, please call our Customer Service team at 1-809-683-1956.

Phone:

You can contact our Customer Service team by calling 1-809-683-1956. We are available between the hours of 8:00AM – 11:00PM EST, 7 days a week.